Refrigerator CenterLG 27.6 CF FRENCH DOOR REF SS
LG 27.6 CF FRENCH DOOR REF SS
- Tall Ice & Water Dispensing System
- Slim SpacePlus Ice System
- Enhanced 4-compartment Crisper System
- Dimensions (WHD): 35 3/4″ X 69 3/4″ X 47 5/8″
Slim SpacePlus Ice System Tall Ice & Water Dispensing System Ultra-Large Capacity (28 cubic feet) Exterior / Interior Styling Package Linear Compressor Enhanced 4-compartment crisper system
List Price: $ 3,089.00
Price: $ 2,609.72
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3 of 3 people found the following review helpful:
 Beautiful, if only it was functional, By
BookMaven (Washington DC) – See all my reviews
This review is from: LG 27.6 CF FRENCH DOOR REF SS
First of all, the good part: This fridge is a gorgeous piece of kitchenware. The stainless steel looks stunning next to my oak cabinets, and I’ve gotten quite a few compliments. However, it’s functionality does not live up to its fabulous facade. So, here are the bad parts: The water dispenser is separate from and placed above the ice dispenser, so that the drip tray (even if extended) will not catch any excess water sloshed about. It also confuses anyone new to the fridge and you’ll end with water all over your floor. We’ve started keeping water in pitchers when we host parties to prevent this. Still, we inevitably end up having to hand out towels to at least one unfortunate soul. The ice maker is horrible. The ice cubes stick together constantly, so that you have to bang on it a bit. Plus, we’ve already had to call and get someone to come out and put in a new ice cube tray when ours got stuck mid-rotation and started making strange grinding noises. Keep in mind, this occurred about 4 weeks after we purchased the fridge. The repairman said it was something about the way the doors close that caused all the problems with the ice cube maker. He said we wouldn’t have problems if we didn’t open both the doors at once. However, to access the bottom produce drawer, you have to open both doors. The freezer holds a lot less than our old GE fridge (which was comparably much smaller in size). I’m not quite sure why. The fridge cools unequally. I’ve found that the upper part of the refrigerator actually gets quite warm, and anything placed there will go bad rather quickly. If I lower the temperature of the refrigerator to the point where things will keep well on those upper shelves, the vegetables and fruits in the bins at the bottom of the refrigerator freeze. The energy saver temperatures kept my ice cream melty and made my squash go bad. The stainless steel looks great, but you can see every fingerprint. It’s also horrible to clean. Windex or water will leave streaks. You have to rub them off with a microfiber towel or get a special stainless steel cleaner.
4 of 5 people found the following review helpful:
 Great fridge!, By
Tara K. “-Tara” (Redondo Beach, CA) – See all my reviews
This review is from: LG 27.6 CF FRENCH DOOR REF SS
Really nice fridge; very happy so far. This is the first time I’ve used a ‘french door’ style. I like it, but will definitely take some … (View Full Review)getting used to. Fridge is super large with alot of capacity. Husband took a few hours to get the water spout to work saying the instruction manual was not written well.
35 of 53 people found the following review helpful:
LG LFX28978ST – Short story on LG Customer Service, By
This review is from: LG 27.6 CF FRENCH DOOR REF SS
This comment is about LG’s poor customer service and the unprofessional attitude of their management. We recently purchased a new LG stainless steel french door refrigerator, model LFX28978ST. We found our best deal at Home Depot and they delivered it promptly. It came well packed with blue plastic covering all of the stainless surfaces for protection. We inspected the unit to make sure it was in good shape, but left the plastic in place. We had to complete installing our new kitchen floor before installing our new LG, so we had the delivery folks set the unit out of the traffic pattern where it remained untouched for 9 days. Once the flooring was finished, we installed the refrigerator into a custom cabinet where it fit perfectly. Once in place and connected to water and power, we removed the plastic on the doors as it cooled down so we could start putting things into it. It was after removing the plastic that we noticed a slight but very sharp diagonal dent about 8 inches long on the lower freezer drawer. Since we watched the unpacking and moving of the unit into our home the week before, this dent clearly occurred at the factory. We immediately called Home Depot, and they asked that we call LG since the unit is new. We called LG, and to make a long story short, they said they would not do anything. Their position was that we have only 7 days (this was day 9) to report any damage. There is nothing on any paperwork that says this, but they said that this is their policy. We asked to speak with a manager, who said the same thing and added “let the buyer beware.” This conversation lasted probably 15 minutes, but to no avail. We then contacted Home Depot again, and they said they would take care of it for us. Home Depot is great! In fact, they were willing to replace the entire refrigerator. Since it was already installed, we agreed it would be far easier just to replace the drawer front. So, the manager of the appliance department came to our home personally with a replacement drawer front and replaced it for us. While the story ends well and the refrigerator has been in use for several weeks now and we love it, had we known that LG was the kind of company that has no interest in customer service and their management has the guts to say “let the buyer beware” instead of resolving a problem, we would probably have purchased another brand. For those of you thinking about LG, think twice. And if you do purchase one, you may want to think about a warranty from an independent company, as you may otherwise have to experience LG’s lack of customer service! |
